Your privacy is raya22's top priority. This policy clearly explains how we collect, use, store, and protect your personal information when you use our platform. We are committed to keeping your data safe and handled responsibly at all times.
We invest in the best technologies and policies to ensure that every piece of information you share with us is handled with the utmost care.
All data transmitted between your device and raya22's servers is protected by industry-grade 256-bit SSL encryption, ensuring no third party can intercept your information.
Raya22 does not sell or rent your personal data to any third party for marketing purposes. Your information is used only for the purposes for which you have given consent.
You have the right to access, correct, or request deletion of your personal data at any time through your account settings or by contacting our support team.
Your data is stored in high-security data centres with 24/7 monitoring. We conduct regular penetration testing to identify and address any system vulnerabilities.
Raya22's payment processing fully complies with PCI DSS standards. Your credit card and bank account information is not stored in our systems and is processed through licensed payment gateways.
In the event of any data security breach involving your information, raya22 is committed to notifying you within the required timeframe and taking immediate corrective action.
Raya22 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy is provided to transparently explain how we handle your personal information — from the point of collection through to how it is stored and protected.
As a responsible online entertainment platform, raya22 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry standards for data security. We believe that the trust you place in us is a commitment we must honour with the utmost care.
This policy applies to all information we collect through:
Raya22 collects various types of information depending on how you interact with our platform. Below are the main categories of information we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number, selfie photo | Registration form, KYC process |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Information | Bank name, account number, transaction history | Deposit and withdrawal process |
| Technical Data | IP address, device type, operating system, web browser | Automated system logs |
| Usage Data | Game history, session duration, games played | Platform tracking system |
| Communication Data | Support chat records, emails, feedback | Interactions with the support team |
The information we collect is used solely for lawful and stated purposes. Below are the key purposes for which raya22 uses your data:
Raya22 does not sell, rent, or disclose your personal data to third parties without your consent, except under the circumstances set out below:
In all cases of data sharing with third parties, raya22 ensures that recipients are bound by confidentiality and data protection obligations equivalent to our own standards.
Raya22 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.
We use several types of cookies for the following purposes:
You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the raya22 platform. Note: the raya22 mobile app uses similar local storage technology for the same purposes.
Raya22 stores your personal data on secure servers protected by multiple layers of technical and physical security. Below are the key security measures we have in place:
Data Retention Period:
Raya22 retains your personal data for as long as your account is active or as long as necessary to provide our services. After account closure, we may retain certain records for a period required by law — typically between 5 and 7 years — before the data is securely deleted.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by us:
Right of AccessRequest a copy of the personal data we hold about you.
Right to RectificationRequest correction of inaccurate or incomplete data.
Right to ErasureRequest deletion of your data under certain legally permitted circumstances.
Right to ObjectObject to the processing of your data for direct marketing purposes.
Right to PortabilityReceive your data in a machine-readable format for transfer to another platform.
Right to RestrictionRequest restriction of data processing while a dispute or investigation is ongoing.
To exercise any of the rights above, please contact the raya22 support team via Live Chat or email. We will process your request within 14 business days. In some cases, we may require additional identity verification before processing your request.
The raya22 platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.
Should we discover that we have inadvertently collected data from underage individuals, we will take immediate steps to:
Raya22 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our privacy practices, legal requirements, or the services we offer.
When we make material changes to this policy, we will:
Your continued use of the raya22 platform after changes are published constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed on how we protect your information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:
We are committed to addressing every privacy-related enquiry seriously and within a reasonable timeframe. Your satisfaction and trust are our top priority.
With a transparent privacy policy and industry-grade security systems, you can play at raya22 with complete confidence. Register today and enjoy a safe, entertaining online experience.